1. Introduction

At Zaar.PK, we strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your order, we’re here to help. This Refund and Returns Policy outlines our procedures for refunds, returns, and exchanges.

2. Eligibility

To be eligible for a refund, return, or exchange, your item must meet the following criteria:

• The item must be unused, unworn, and in its original packaging.
• You must initiate the refund or return process within [X] days of receiving your order.
• Certain items, such as perishable goods or personalized items, may not be eligible for returns. Please check the product description for specific return eligibility.

3. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within [X] business days.

4. Returns

To initiate a return, please follow these steps:

• Contact our customer support team to request a return authorization.
• Package the item securely and include the return authorization number on the package.
• Ship the item to the address provided by our customer support team.
• Once your return is received and inspected, we will process your refund or exchange according to our eligibility criteria.

5. Exchanges

If you would like to exchange an item for a different size, color, or style, please follow the return process outlined above and indicate your exchange preferences. Once we receive your returned item, we will process the exchange accordingly.

6. Shipping Costs

Shipping costs associated with returning an item are the responsibility of the customer, unless the return is due to an error on our part or a defective product. In such cases, we will provide a prepaid shipping label for the return.

7. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue and provide a replacement or refund as necessary.

8. Non-Refundable Items

Certain items may not be eligible for refunds or returns, including:

• Perishable goods such as food items or plants
• Personalized or customized items
• Gift cards

9. Contact Us

If you have any questions or concerns about our Refund and Returns Policy, please contact us at [contact email]. Our customer support team is here to assist you with any inquiries or issues you may have.